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FAQs

Have questions about our services and community? Browse our FAQs page or contact us for more information.

How long is your waitlist?

The waiting time to be admitted to The Redwoods varies depending on what living style you are looking for and current availability. Independent Living apartments generally have a waiting period of 1-2 years, and Assisted Living apartments are usually available within 1-2 months.

How much does it cost to apply?

The application fee for Assisted Living is $500 per individual. There is no application fee for Independent Living.

Is there a "buy-in" fee?

There is no buy-in but there is a one-time program initiation fee of $7,500 that is paid at the time you move in. This fee does not apply to HUD-subsidized apartments or Skilled Nursing residents.

What size are the apartments?

The Headlands Apartments are one-bedroom apartments with full kitchens, which are approximately 500 square feet. The Creekside Apartments include studios of 350 square feet, one-bedroom apartments of 650 square feet, and adjoined studio suites of 700+ square feet.

What licenses does The Redwoods hold?

The Redwoods holds License #010000390 from the State of California, Department of Public Health to operate and maintain the Skilled Nursing Facility. The Redwoods holds License #210202866 to operate and maintain the Residential Care Facility of the Elderly.

Is the Redwoods a non-profit organization?

Yes. The Redwoods is a 501(c)(3) non-profit organization. As a stand-alone non-profit, The Redwoods is overseen by a Board of volunteer Directors.

Who manages The Redwoods?

As a stand-alone non-profit organization, The Redwoods is overseen by a Board of volunteer Directors.

What is the role of the Board of Directors, and who is on it?

The Board of Directors consists of community members who have an interest in - and skills consistent with - the needs of the organization. Often members of the Board have had family members living at The Redwoods.

Board members serve without pay for up to two 3-year terms. They have the responsibility of hiring the CEO, providing vision, policy, and direction for the organization, and ensuring the financial health and management of The Redwoods.

What if an applicant does not have enough income to qualify financially?

We offer a Guaranty Program that allows family or friends of the applicant to help them qualify financially by co-signing on the lease.

What is the difference between Independent and Assisted Living?

The Headlands Independent Living Apartments at The Redwoods are more strictly a tenant/landlord relationship wherein the rent does not include food, laundry, or housekeeping services. However, meals and housekeeping may be purchased for an additional fee. The biggest difference is that Independent Living residents do NOT submit any medical records upon applying and therefore do not have access to our Nurse's office; instead, Independent Living residents would need to hire a private caregiver for any personal care/support needs.

Our Creekside Assisted Living Apartments are part of our Assisted Living Program and include a 24/7 supervising nurse on duty, weekly housekeeping with linens, three meals daily plus snacks (7 a.m. to 7 p.m. food service), as well as access to optional tailored assisted living services, which can be added or removed as needed.

Are you a Life Care Facility?

We do not offer a Life Care contract.  We are a multi-level retirement community that provides rental housing, services, and care to more than 300 seniors. We offer three living styles: Independent Living apartments in the Headlands; Assisted Living apartments in Creekside; and licensed skilled nursing accommodations and services in the Meadows and the Grove.  Circumstances sometimes arise that make it necessary for a resident to arrange for other living accommodations.

Can I bring a car and is there parking?

Yes, residents may bring one car with current CA registration and insurance. Currently, there is no parking charge. Available parking is limited and the spaces are not assigned; however, the residents typically have more than enough parking.

Can I bring a pet?

Yes, in all of our Headlands and Creekside apartments residents may have one friendly and quiet dog or cat weighing less than 25 pounds. Your pet is interviewed prior to admission and must be spayed or neutered. Fish and birds are also welcome.

Do you have two-bedroom apartments?

Almost all of our apartments are one-bedroom or studio apartments. There are very few two-bedroom apartments, although in Assisted Living we have both one-bedroom and "Deluxe" adjoined studios that rival the square footage of our limited two-bedroom units.

In Assisted Living, do I have to eat three meals a day?

Not at all! Three meals per day and snacks are included in the monthly rent.

Can I get the apartment location I want?

We will do the best we can to match your request at the time you come in with the apartments that are available. After one year, if you would like to transfer to another apartment, you would have priority for any apartment that opens up matching your request.

Can The Redwoods accommodate residents with memory problems?

As people age, some may experience forgetfulness and memory issues. For most people, this is not a concern. However, because The Redwoods is a very open ten-acre campus with many exits and all the apartments have both internal and external doors, it is not a safe place for someone who presents a wander risk.

How often do you raise the rent?

Rent increases are typically annual and range from 4-6%.